Privacy policy and Terms

Who we are

Our website address is: https://soulintimacy.com.au.

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Shopping Terms & Conditions

Disclaimer: The product information on this website is based on personal experience and experiences from my clients. It’s not meant to be used as medical advice. Do not use the products to treat any health problems or diseases. Consult with your health practitioner before using any of the products. All crystals are unique and will look a bit different from each other and the ones in the photos. They are all checked before shipping but might vary in size, patterns, and color. This is the beauty of the crystals and you will receive a unique crystal with its own energy that is only yours. Products should be used internally at customer’s own discretion. www.louiseb31.sg-host.com will not take any responsibility or liabilities for any injuries or medical treatments/bills that may occur from using the products.

Shipment: All shipments are made from Sydney within 1-3 business days with AU post and will normally arrive within a week in Australia. You will receive your tracking number in your email.  

Due to COVID-19 times may vary and the international shipping will take much longer. It’s hard to say how long it will take depending on where you are in the world and quarantine regulations. You will receive your tracking number in your email. 

All parcells are 100% discreet packages. No labels and the sender will be my name A Skoeld. Once the packages are sent Soul Intimacy has no responsibility for lost packages. 

If you are ordering from a country that charges customs tax you are responsible to pay the tax when the parcel arrives at your destination. However most countries do not charge custom tax. 

Returns: If the product is faulty, damaged or broken you need to send a photo of the product within 24 hours of receiving the product to alexandra@soulintimacy.com.au

No products can be refunded due to change of mind or if they have been broken after the arrival. 

Group Program/Online Workshops

Client is solely responsible for creating and implementing his/her own physical, mental and emotional well-being, decisions, choices, actions and results arising out of or resulting from the coaching relationship and his/her coaching calls and interactions with the Coach. As such, the Client agrees that the Coach is not and will not be liable or responsible for any actions or inaction, or for any direct or indirect result of any services provided by the Coach. Client understands coaching is not therapy and does not substitute for therapy if needed, and does not prevent, cure, or treat any mental disorder or medical disease. 

Client further acknowledges that the Client or the Coach may terminate or discontinue the coaching relationship at any time. 

Client acknowledges that coaching is a comprehensive process that may involve different areas of his or her life, including work, finances, health, relationships, education and recreation. The Client agrees that deciding how to handle these issues, incorporate coaching principles into those areas and implementing choices is exclusively the Client’s responsibility. 

Client acknowledges that coaching does not involve the diagnosis or treatment of mental disorders as defined by the American Psychiatric Association (or the equivalent body in the country in which the Client is based) and that coaching is not to be used as a substitute for counselling, psychotherapy, psychoanalysis, mental health care, substance abuse treatment, or other professional advice by legal, medical or other qualified professionals and that it is the Client’s exclusive responsibility to seek such independent professional guidance as needed. If Client is currently under the care of a mental health professional, it is recommended that the Client promptly inform the mental health care provider of the nature and extent of the coaching relationship agreed upon by the Client and the Coach. 

The Client understands that in order to enhance the coaching relationship, the Client agrees to communicate honestly, be open to feedback and assistance and to create the time and energy to participate fully in the program. 

Online workshops

You understand that information and Activities offered by the Facilitator/coach are designed to enhance the quality of life and support holistic wellbeing, and are not intended to replace the diagnosis, treatment or care of licensed professionals. You understand that the material provided inside the online learning it’s not meant to be used as medical advice. You will not use this information to treat any health concerns or diseases.

Connection call

Submit the form below to book your free connection call with Alexandra.