Who we are

Our website address is: https://soulintimacy.com.au.

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Shopping Terms & Conditions

Disclaimer: The product information on this website is based on personal experience and experiences from my clients. It’s not meant to be used as medical advice. Do not use the products to treat any health problems or diseases. Consult with your health practitioner before using any of the products. All crystals are unique and will look a bit different from each other and the ones in the photos. They are all checked before shipping but might vary in size, patterns, and color. This is the beauty of the crystals and you will receive a unique crystal with its own energy that is only yours. Products should be used internally at customer’s own discretion. www.soulintimacy.com.au will not take any responsibility or liabilities for any injuries or medical treatments/bills that may occur from using the products.

Shipment: All shipments are made from Sydney within 1-3 business days with AU post and will normally arrive within a week in Australia. You will receive your tracking number in your email.  

Due to COVID-19 times may vary and the international shipping will take much longer. It’s hard to say how long it will take depending on where you are in the world and quarantine regulations. You will receive your tracking number in your email. 

All parcells are 100% discreet packages. No labels and the sender will be my name A Skoeld. Once the packages are sent Soul Intimacy has no responsibility for lost packages. 

If you are ordering from a country that charges customs tax you are responsible to pay the tax when the parcel arrives at your destination. However most countries do not charge custom tax. 

Returns: If the product is faulty, damaged or broken you need to send a photo of the product within 24 hours of receiving the product to alexandra@soulintimacy.com.au 

No products can be refunded due to change of mind or if they have been broken after the arrival. 

Group Program

RIGHT TO TERMINATE PARTICIPATION IN GROUP PROGRAM

Alexandra Skoeld may, in its sole discretion, remove a Participant if that Participant:

-Displays any conduct which is disruptive, abusive, threatening or otherwise offensive to other Participants or Alexandra Skoeld, whether that conduct occurs on a phone call, email, during the group calls, or in the private group, etc.

-Is deemed an improper fit for the Program.

This program is not medical, psychological and will not treat or diagnose any disease, illness, or ailment. If you should experience any such issues, you agree to seek the advice and examination of your registered physician or practitioner as determined by your own judgment. Alexandra Skoeld shall in no event be held liable to any party for any direct, indirect, punitive, special, incidental or other consequential damages arising directly or indirectly from any use of this material, which is provided “as is,” and without warranties.